Jeep Cherokee transmission problems and owner complaints on 2017 - 2025 model years. With the introduction of an all-new 9-speed, transverse mounted automatic transmission , we have uncovered a varied set of actual, reported and potential transmission problems. This website provides information to California consumers that can be used to alleviate the problems they may be experiencing with their 2017 - 2025 Jeep Cherokee automatic transmission, and/or the legal remedies available to them under the California lemon law.

These owner problems and complaints may include:  

On the new front-wheel drive Cherokee's, the transmission/electronics/software can cause of a variety of operational/driveability issues for owners.

Among the transmission problems reported by Jeep owners includes:

• "CHECK ENGINE" warning light and transmission operational problems.
   

• Harsh shifting of transmission, or other transmission shifting complaints/problems.
   

• Loss of power on initial take-off from a stop or from low speeds.
   

• The feeling of the transmission "slipping", or delayed shifts.
   

• Harsh or delayed engagement of transmission
   

• Multiple software releases/transmission computer Technical Updates done by Jeep dealer in response to customer complaints.
   

• Transmission Control Module (TCM) needing replacement.
   

• Repeated re-programming (re-learning) of transmission by Jeep dealers to "correct" or "enhance shift quality" the issue.
   

• Rebuilding or replacement of transmissions for these problems.
   

• Car owners are routinely being told "this is normal operating characteristic for this transmission", or "we are waiting for another software update" by the Jeep service departments to complaints of the transmissions operation.

The Chrysler Group LLC, and its authorized Jeep franchised dealers are aware of the various transmission operational/owner complaints(s) with the 2017 - 2025 model-year Jeep Cherokees.  Many dealers are performing "software updates" to the engine and transmission in an attempt to resolve the customer complaints about this new 9-speed automatic transaxle transmission.

Here is what some dealers are doing in an attempt to correct the issues with these vehicles:

• "Clearing" DTC's (Diagnostic Trouble Codes)
   

• Replacement of TCM (Transmission Control Module)
   

• Updating software to the engine and/or transmission computer
   

• Contacting Jeep Technical Support HOTLINE.
   

• Performing TSB's (Technical Service Bulletins)
   

• Contacting/referencing Chrysler MOPAR Techline/TechAuthorityII online shop information system, and following diagnostic protocols.

Yes, you can do something about this, whether the vehicle is currently fixed or not!

If you own or lease a 2017 - 2025 Jeep Cherokee (whether the issue(s) are fixed or not), you live in California, and you have 3 or more documented warranty repair orders where you have complained about transmission-type/drive-ability issue(s), we encourage you to call our law firm, or use the convenient free online case evaluation form below.

1-800-225-3666

Your Jeep Cherokee may qualify for a buyback under the California Lemon Law, or you may be entitled to substantial cash compensation in the thousands of dollars.  In California, your attorney's fees are billed to the automobile manufacturer. You can call us, or use our convenient free case evaluation form below. Either way, you don't have to put up with a vehicle that does not drive/operate correctly, or is unsafe!

Find out if you qualify for a lemon law case - FREE...
Takes 1 minute - get your answer in less than an hour.
(Your Jeep Cherokee is a 2017 - 2025 model-year, and under the manufacturer's factory warranty, or it has recently expired.)

E-Mail Address: What year is your Cherokee? Current Mileage: Phone Number: Acquired New/Used: # of Repair Visits: CAPTCHA Image:   Enter characters* (case sensitive)

If your case qualifies, you are entitled under the law to a buyback or substantial monetary compensation!
(You can have a lemon law case whether the repair visits have solved the problems or not.)