Jeep Cherokee Transmission Problems

Jeep Cherokee transmission problems and owner complaints on 2014 - 2016 model years. With the introduction of an all-new 9-speed, transverse mounted automatic transmission , we have uncovered a varied set of actual, reported and potential transmission problems. This website provides information to California consumers that can be used to alleviate the problems they may be experiencing with their 2014  -  2016 Jeep Cherokee automatic transmission, and/or the legal remedies available to them under the California lemon law.

These owner problems and complaints may include:  

On the new front-wheel drive Cherokee’s, the transmission/electronics/software can cause of a variety of operational/driveability issues for owners.

Among the transmission problems reported by Jeep owners includes:

  • "CHECK ENGINE" warning light and transmission operational problems.

  • Harsh shifting of transmission, or other transmission shifting complaints/problems.

  • Loss of power on initial take-off from a stop or from low speeds.

  • The feeling of the transmission "slipping", or delayed shifts.

  • Harsh or delayed engagement of transmission

  • Multiple software releases/transmission computer Technical Updates done by Jeep dealer in response to customer complaints.

  • Transmission Control Module (TCM) needing replacement.

  • Repeated re-programming (re-learning) of transmission by Jeep dealers to "correct" or “enhance shift quality” the issue.

  • Rebuilding or replacement of transmissions for these problems.

  • Car owners are routinely being told "this is normal operating characteristic for this transmission", or “we are waiting for another software update” by the Jeep service departments to complaints of the transmissions operation.

The Chrysler Group LLC, and its authorized Jeep franchised dealers are aware of the various transmission operational/owner complaints(s) with the 2014  -  2016 model-year Jeep Cherokees.  Many dealers are performing "software updates" to the engine and transmission in an attempt to resolve the customer complaints about this new 9-speed automatic transaxle transmission.

Here is what some dealers are doing in an attempt to correct the issues with these vehicles:

  • “Clearing” DTC’s (Diagnostic Trouble Codes)

  • Replacement of TCM (Transmission Control Module)

  • Updating software to the engine and/or transmission computer

  • Contacting Jeep Technical Support HOTLINE.

  • Performing TSB’s (Technical Service Bulletins)

  • Contacting/referencing Chrysler MOPAR Techline/TechAuthorityII online shop information system, and following diagnostic protocols.

Awaiting further instructions from Jeep/Mopar Technical Support HOTLINE for problems that cannot be remedied by the above, or simply that Jeep has the issue “under investigation”, but with no current fix available for the vehicle’s transmission’s operating problems/issues.

Yes, you can do something about this, whether the vehicle is currently fixed or not!

If you own or lease a 2014  -  2016 Jeep Cherokee (whether the issue(s) are fixed or not), you live in California, and you have 3 or more documented warranty repair orders where you have complained about transmission-type/drive-ability issue(s), we encourage you to call our law firm, or use the convenient free online case evaluation form below.


Your Jeep Cherokee may qualify for a buyback under the California Lemon Law, or you may be entitled to substantial cash compensation in the thousands of dollars.  In California, your attorney’s fees are billed to the automobile manufacturer. You can call us, or use our convenient free case evaluation form below. Either way, you don’t have to put up with a vehicle that does not drive/operate correctly, or is unsafe!

Find out if you qualify for a lemon law case - FREE...
Takes 1 minute - get your answer in less than an hour.
(Your Jeep Cherokee is a 2014 - 2016 model-year, and under the manufacturer’s factory warranty, or it has recently expired.)

E-Mail Address:

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Current Mileage:

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Acquired New/Used:

# of Repair Visits:

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If your case qualifies, you are entitled under the law to a buyback or substantial monetary compensation!
(You can have a lemon law case whether the repair visits have solved the problems or not.)

It should be noted that Jeep makes some of the most competitive, high-quality vehicles currently on the market. Not all 2014  -  2016 Jeep Cherokee owners will have a vehicle that displays problems. This advertisement is directed only to owners who are having – or have had - repeated warranty repair problems with their 2014  -  2016 Jeep Cherokee.

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Disclaimer: Chrysler MOPAR Techline/TechAuthorityII Jeep, Cherokee, Chrysler Group LLC, all as registered trademarks of The Chrysler Group, LLC. This website has no affiliation with The Chrysler Group, LLC (FCA US LLC) or its authorized dealers.

William R. McGee is licensed to practice law in the State of California. Mr. McGee is not licensed to practice law in states other than California. The web pages contained on this internet website are provided for informational purposes only, and do not suggest nor constitute any legal advice, and do not necessarily represent the opinions of The Law Offices of William R. McGee or any of its attorneys. No guarantees are expressed or implied that any of the materials are correct, complete or up to date. The information provided on this website and pages is not intended to create an attorney-client relationship between you and The Law Offices of William R. McGee. You should not rely on any of the information contained on this website without seeking the advice of an attorney. The State Bar rules require attorney offices to designate a single attorney responsible for this site. The Law Offices of William R. McGee designates William R. McGee as the attorney responsible for this site and it's content.

Notwithstanding the exchange of information (including documents) concerning a potential Lemon Law claim, no attorney/client relationship is formed and no services will be performed on your behalf, until a retainer agreement has been sent to you, signed by you, and returned to our office.